Frequently Asked Questions
What payment methods are accepted?
We accept Direct Bank Transfers, Visa, and MasterCard for your convenience.
How long will my delivery take?
Delivery time depends on your location.
For orders placed before 10 AM on weekdays:
- Colombo & suburbs: Within 48 hours
- Western Province: 48 hours
- Outstation: Between 1–5 working days
Orders placed over the weekend will be dispatched on Monday.
Please note: During new product launches or sales events, delivery times may be slightly longer due to high order volumes. Our goal is always to get your order to your doorstep as quickly as possible.
Returns, Refunds & Exchanges
We want you to love your Rogue purchase. Please check out our full Returns & Exchanges Policy for details.
How can I contact Rogue?
We’re always here to help. Reach us anytime via:
- Phone / WhatsApp: 077 889 8493
- Email: info@rogueout.com